Shipping & Returns
- We don't ship outside the US. Please do not mark you order as "Local Pickup," then contact us to arrange international shipping. We will cancel and refund your order, less a 20% restocking fee.
- We do not ship to US-based consolidators who then forward the shipments. Such orders will be canceled and refunded, less a 20% restocking fee.
- We process and ship orders within 1-2 business days.
- $7 flat-rate US shipping or FREE on orders over $150.
- Free Local Pickup (in store) available at checkout. If you select this option in an attempt to work around our international shipping parameters, there is a restocking fee of 20%.
- No returns or exchanges.
- Pre-orders cannot be cancelled unless there is a substantial delay (3 months or more) after the posted due date. The supply chain is still somewhat tenuous. We ship out pre-orders as soon as we receive them.